Cookie Policy

Effective date: 01/10/2026

Last updated: 05/11/2026

1. About this Policy

This Cookie Policy explains how ClaimCheck Live uses cookies and similar technologies on claimcheck.watch and its associated account, transcription, analysis, checkout, and report interfaces.

It describes:

• What these technologies do.
• Which technologies are necessary to provide requested functionality.
• Which optional technologies require your permission.
• How to accept, reject, or change your choices.
• How cookie choices differ from microphone permissions and the processing of uploaded recordings.

The website is operated by:

• Legal entity or proprietor: Neuraly Limited
• Trading name: ClaimCheck Live
• Privacy contact: privacy@claimcheck.watch
• Data Protection Officer or representative, where applicable: privacy@claimcheck.watch

Our Privacy Policy explains the wider processing of personal data. Our Terms and Conditions explain the contractual rules governing the Service, credit purchases, refunds, and permitted use.

This Cookie Policy does not replace those documents.

2. What cookies and similar technologies are

Cookies are small files stored on your device by a website. They can help a website recognize a session, remember a choice, or perform other functions.

Similar technologies may include:

• Local storage and session storage.
• Browser databases such as IndexedDB.
• Pixels and tracking tags.
• Scripts that store or access information on your device.
• Embedded third-party components.
• Other device-access technologies, where used.

Not every script is a cookie, and not every network request involves storing information on your device. However, describing a technology as “cookie-free” does not necessarily mean that privacy or device-access rules do not apply.

This Policy covers the technologies actually identified in the inventory below.

3. First-party, third-party, session, and persistent technologies

First-party technologies

These are set or operated through ClaimCheck Live’s website or infrastructure.

Third-party technologies

These are set or operated by another provider, such as an authentication, payment, analytics, or embedded-media provider, if used.

A technology operating through our domain may still involve a third-party provider. Its classification depends on its actual operation, not just its name.

Session technologies

These generally last for the relevant browsing session, although browser session-restoration features may affect their practical lifetime.

Persistent technologies

These remain for a specified period or until removed. Their duration is listed in the inventory where applicable.

Browser-storage mechanisms do not all expire automatically. Where a storage item requires application-controlled deletion, we describe that rule rather than inventing a cookie-style expiry.

4. How we classify technologies

The categories below describe the classification framework used in our inventory. They do not mean that we currently use every category.

A. Strictly necessary technologies

These are technologies genuinely needed to transmit communications or provide an online function you explicitly request.

Depending on the implementation, examples may include:

• Maintaining an authenticated session.
• Protecting a requested transaction against certain security threats.
• Maintaining essential checkout state.
• Remembering your cookie-consent choice.

A technology is not classified as necessary merely because it is useful to our business.

Where the applicable exemption applies, these technologies do not require prior cookie consent. We nevertheless explain their purposes and duration.

B. Optional preferences

These may remember nonessential choices, such as interface preferences.

Whether a particular preference technology is exempt or requires consent depends on what it does and the circumstances in which you request it.

Optional preference technologies requiring consent remain disabled until you enable them.

C. Analytics and performance

If used, these technologies help us understand usage patterns, navigation, or performance.

The providers, data collected, purposes, and durations are identified in the inventory.

Where prior consent is required, analytics technologies do not activate before your consent.

We do not assume analytics are exempt simply because they are described as first-party, privacy-friendly, or “cookieless.”

D. Embedded media and external features

If the website embeds an external player or another third-party feature, that provider may receive information or access device storage when the feature loads.

Where consent is required, we block the relevant component until permission is given.

We explain the provider and purpose before activation.

E. Advertising and marketing

Advertising or cross-site tracking technologies, if used, are listed separately.

Where consent is required, they remain disabled unless you choose to enable them.

We do not currently use any advertising, marketing or cross-site tracking technologies. If this changes, we will update this policy and ask for your consent first.

5. Our technology inventory

The following table identifies the technologies currently used on the website.

Where relevant, the inventory also identifies:

• Information collected or accessed.
• Third-party recipients.
• Provider policy information.
• Processing locations or applicable international-transfer information.
• Whether the technology operates before or after sign-in or checkout.

If a category is not used, we say so explicitly rather than listing hypothetical technologies as if they were present.

6. Your choices

Where optional technologies are used, you can:

• Accept all optional categories.
• Reject all optional categories.
• Select individual categories.
• Change your choices later.

You can reopen the controls at any time using “Cookie preferences” in the footer menu on the right side.

Optional categories are off by default where consent is required. Closing the banner, scrolling, or continuing to browse is not treated as consent.

Rejecting optional technologies does not itself prevent you from accessing the Service’s core functionality. A particular optional component may remain unavailable if it cannot operate without the technology you declined.

We do not treat acceptance of the Terms, creation of an account, or purchase of credits as acceptance of optional cookies.

7. Withdrawing consent

You may withdraw consent through “Cookie settings” as easily as you gave it.

After withdrawal, we stop the relevant future use and remove technologies within our control where technically applicable.

Some third-party cookies or previously stored browser data may also need to be removed through your browser or the relevant provider’s controls.

Withdrawal does not automatically erase information already lawfully collected. Requests concerning retained personal data are handled under our Privacy Policy.

We keep your cookie choice in your browser until you change it, clear your browser data, or we update our categories or providers, at which point we ask you again.

We request a new choice when required, including where purposes or providers materially change.

8. Browser controls

Most browsers allow you to inspect, block, or delete cookies and other site data.

Browser controls are separate from our consent controls. They may not disable every form of tracking or server-side processing.

Deleting cookies or clearing site data may:

• Sign you out.
• Remove locally saved preferences.
• Reset a stored cookie choice.
• Affect locally stored drafts or other browser-based information, where used.

Clearing browser data does not automatically:

• Delete your ClaimCheck Live account.
• Delete server-stored transcripts or reports.
• Cancel a credit purchase.
• Request a refund.
• Delete copies of reports downloaded or shared elsewhere.

Because we do not use advertising, analytics or cross-site tracking technologies, there is currently no optional tracking for browser privacy signals such as Global Privacy Control or “Do Not Track” to switch off. If we add such technologies, we will treat these signals as a refusal of optional tracking where the law requires it.

9. Information processed through these technologies

Depending on the technology actually used, information may include:

• Session or consent identifiers.
• Account-linked identifiers.
• Browser and device information.
• Page and feature interactions.
• Transaction or authentication state.
• Relevant technical and error information.

We identify the actual collection in the inventory and Privacy Policy.

We do not use analytics, monitoring or session-replay tools on the website, so no such tool has access to your recordings, transcripts, payment details or reports.

We do not claim that recordings, transcripts, or reports are excluded from such tools unless the configuration has been verified.

10. Microphone and browser-tab permissions are separate

Browser permission to use a microphone or capture a tab is not cookie consent.

Likewise, accepting optional cookies does not authorize:

• Recording another person without a lawful basis.
• Capturing confidential communications.
• Uploading protected material without sufficient rights.
• Unrelated use of recordings for model training.

You remain responsible for the permissions, notices, and lawful grounds required for your recording and submission.

We remain responsible for our own processing obligations.

You can manage device-capture permissions through your browser or operating-system settings. Revoking those permissions may prevent new capture but does not, by itself, delete information already submitted.

11. Uploaded files and Deepgram transcription

When you upload a supported audio or video file, the material needed for transcription is transmitted to Deepgram through an encrypted connection.

Transcription — whether the audio comes from live listening or from an uploaded file — is carried out on Deepgram’s European Union servers, so the audio used for transcription is processed within the EU.

Following completion of transcription, ClaimCheck Live automatically deletes the uploaded source file from its upload-processing storage.

That deletion is distinct from retention of:

• Transcripts.
• Speaker labels and timestamps.
• Extracted claims.
• Assessments and source references.
• Saved reports.
• Credit and transaction records.
• Permitted technical logs.

Deepgram’s provider-side retention and processing depend on the configuration and contractual arrangements described in our Privacy Policy.

Cookie choices do not determine whether a source file is deleted. The deletion workflow operates separately.

Failed uploads, temporary processing artifacts, live-audio buffers, backups, and linked-content processing are governed by the verified retention rules in our Privacy Policy.

12. YouTube and other third-party content

Submitting a YouTube link for analysis is not necessarily the same as loading an embedded YouTube player.

The data flow depends on the feature used:

• A server-side request may disclose information from our infrastructure.
• An embedded player may connect your browser to the external provider.
• Following an external source link takes you to a separate website.

Where embedded content requires consent, we obtain that consent before the relevant device access or storage occurs.

The actual providers and triggers are listed in our inventory.

Public access to a recording or source does not remove copyright, platform restrictions, confidentiality, or privacy obligations.

Users must not bypass access controls or use the Service to process material unlawfully.

13. Informational purpose and automated-analysis limitations

ClaimCheck Live is an informational research aid.

Its live transcription, speaker separation, claim extraction, and evidence assessments are automated and preliminary.

Errors may include:

• Misheard words, names, dates, or numbers.
• Incorrect speaker attribution.
• Missing context or qualifications.
• Confusion between opinion and checkable fact.
• Incorrect interpretation of sources.
• Incomplete or outdated evidence.

Real-time operation does not guarantee immediate, comprehensive, or accurate analysis of every statement.

A source-linked assessment is not a certification of truth or a finding about a speaker’s intentions or character.

Cookie consent does not change these limitations or make an output human-verified.

Users should review the original material, cited sources, and relevant context before consequential use or publication.

14. Saved results, exports, and redistribution

Transcripts, claims, and analysis results may be saved in your account and exported in supported formats, including PDF.

Deleting cookies does not delete server-stored results.

A report records the analysis generated at a particular time. Downloaded copies do not automatically update when a source or assessment changes.

When sharing or publishing a report, users should:

• Verify material statements and speaker attribution.
• Preserve relevant uncertainty and qualifications.
• Respect privacy, copyright, confidentiality, and other rights.
• Avoid presenting automated results as certified or human-reviewed findings.
• Make any disclosures required by applicable law.

Copies downloaded, emailed, or published elsewhere are not necessarily removed by deleting the account version.

Retention and deletion requests are explained in our Privacy Policy. Publication and permitted-use rules are explained in our Terms.

15. Credits, payments, refunds, and unused balances

ClaimCheck Live uses pay-as-you-go credits. It does not operate a subscription under the purchasing model described here.

Where a payment or account technology is strictly necessary to perform a transaction you request, it may operate under the relevant consent exemption. Optional marketing or unrelated tracking is not made necessary merely because it appears within a checkout flow.

Our payment provider is Stripe.

Relevant payment technologies are listed in the inventory.

The credit-consumption formula, minimum billing increments, credit validity, and treatment of interrupted processing are disclosed in our Plans page and Terms page.

Refunds, incorrect deductions, unused paid balances, and statutory withdrawal rights are governed by those purchase disclosures, the Terms, and applicable law.

Your cookie choices do not change credit prices, consume credits, or waive refund rights. Clearing cookies does not itself redeem or cancel a balance held in your account.

16. International processing

Providers identified in the inventory may process personal data in the United Kingdom, the European Union and the United States, under the safeguards described in our Privacy Policy.

Audio transcription is an exception: it is carried out by Deepgram on its European Union servers, so the audio you submit for transcription is processed within the EU.

Our Privacy Policy explains applicable international transfers and safeguards.

Accepting optional cookies is not, by itself, a blanket authorization for unrestricted international transfers.

Apart from the audio-transcription exception above, encrypted transmission does not establish that all processing occurs in the EU or that no international transfer takes place.

17. Your rights and complaints

Where information collected through these technologies is personal data, you may have rights under applicable data-protection law.

These may include access, correction, erasure, restriction, objection, portability where applicable, and withdrawal of consent.

Contact privacy@claimcheck.watch to exercise relevant rights.

You may also complain to the competent supervisory authority. Our applicable authority is the UK Information Commissioner’s Office (ICO), www.ico.org.uk. If you live in the European Union, you may also complain to the data protection authority in your country, for example the Agencia Española de Protección de Datos (AEPD) in Spain.

Our Privacy Policy provides further information about requests and complaints.

18. Changes to this Policy

We update this Policy when our technologies, providers, purposes, or legal requirements change.

The updated date appears at the top.

Where a change requires fresh consent, we request it before activating the relevant optional technology.

19. Contact

• Neuraly Limited (company number 14449403)
• 2 Frederick Street, Kings Cross, London WC1X 0ND, United Kingdom
• privacy@claimcheck.watch
• Data protection contact: privacy@claimcheck.watch